This is the type of story that should remind Mortgage Brokers, how important the highest level of personal service is to remain successful. Gone are the days when one could assume online lenders are falling short when it comes to service.
Among North America’s largest financial services firms, E-Loan ranked highest overall in online customer satisfaction in the first quarter and Fleet Bank ranked No. 1 among commercial banks, according to the Customer Respect Group.
Mortgage Technology
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