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Chris

Frustration Becomes Routine

by Chris Lengquist on November 29, 2007

Chris LengquistI have to admit that the hardest part of selling real estate is working with the issues that are outside of my control.  I’m a Type A personality that likes things done on time, as agreed and with as little interruption as possible.  That’s why when  loan gets delayed from closing on time because of lending, I get frustrated. 

But it’s happened too many times over my career for it to come as a surprise anymore.  Not trying to offend anyone here, but it seems as if banks and loan officers do not take as seriously the contracted dates for closing.  The fact that a closing slips is always answered with almost an air of “oh, well”.  

Right now I’m two days past the original contracted closing date.  I went to the trouble of getting extensions signed by both buyers and sellers for an additional three days.  All the while I’m constantly told by the mortgage broker (with whom I’ve never worked before) that everything is on course, stips are being met and that they are just waiting on underwriting to finish. 

Well, can anyone on Earth tell me, the buyer & the sellers when that might be? And, of course, you can never actually speak to an underwriter as they seem to be mysterious and secretive peoples.  Much like the great Wizard behind the curtain.

Oh, no.  You see, in today’s environment there is not only an underwriter but a contract underwriter.  I’m sure they are also shaking chicken bones over the paper work and maybe adding in some bat’s blood. 

Shoot, the properties are being purchased well below comps, the buyer has plenty of liquid assets and stellar credit.  So what is the hold up?  Two of the stips were items already provided but the underwriter had “overlooked.”  (That inspires confidence.)  The other item was one signature missing from a tax return of two years ago.  Oh, big stuff.  Apparently, this is a 48 hour process to confirm these three items that took me less than 20 minutes to take care of. 

Now this is a non-owner occ transaction.  Did I mention 20% down? 

I know there are issues from real estate agents that drive lenders crazy.  But this is my pet peeve about how the residential lending industry works. 

But while I sit here frustrated, I’ll just have to prepare more extension amendments, drive all over town getting signatures, re-assure and assure again the seller that the transaction will take place, etc.  All the while wondering how long the extension should be for because no one actually seems to know.

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I Changed My Strategy…Did You?

by Chris Lengquist on November 4, 2007

Chris LengquistI realize we are in different professions, you and I.  But real estate is our common denominator.  So there is probably relevance in what I’m going to ask you:

In April of 2007 I changed my entire real estate strategy.  Did you?

What do I mean?  Let me explain.  March of 2007 was like a nuclear winter for me.  I had three closings set for the end of the month.  For two of the closings I was the buyer’s agent.  For the third I was the seller’s agent.  For all three, there was a different mortgage professional handling the transaction.

All three buyers (including my two) had marginal credit and only marginal business buying more investment property.  But my job is to give advice, not make decisions for people.  They wanted to buy, they had pre-approval letters from reputable lenders in their hands that stated all of them (remember, none knew each other) were more than qualified to purchase these said investment properties with no money down.

Remember the 100% non-owner occupant loans?  Remember March of 2007? 

My first clue that life was about to change came mid-month.  A mortgage professional I know and trust called me to give me a heads up.  Things were changing quickly, he said and he didn’t know if this loan would be able to go or not.  I asked him to keep me updated. 

To make a very long story short for your  benefit, all three loans died a gruesome death.  It was not pretty for the buyers, the sellers or their real estate agents.  And it wasn’t pretty for the mortgage guys who gave out the pre-approval letters, as you might imagine. 

So here comes April 2007.  What was I to do?  Get a job?  (I usually can’t hold one because they are so confining.)  I didn’t want to do that again.  So instead I got honest.  I had been allowing people who really shouldn’t be buying to take up my time.  That had to stop.  I had four kids to feed, put braces on and a retirement to think about someday down the line.  I had to sell homes to investors because I can’t stand “regular” real estate. 

Starting in April 2007 I quit working with marginal loan qualifiers.  Now, I’m not saying that God doesn’t love these people.  These are good people, too.  But good people won’t pay MY mortgage. 

Today, I insist on a pre-qual by one of my lenders.  A minimum of 10% down and a minimum credit score of 700, 720 for the self-employed. 

Now my business is stronger than ever.  Funny thing.  When I made the mental shift my business took off.  I haven’t had a failed closing because of financing since.  Even in this current credit market.  That’s a powerful statement when all you work with is real estate investors. 

Did you make the shift?  Or are you still chasing B or C paper?  (Is that the term?) Again, I’m glad I did.  Now it’s all blue skies and sunshine. 

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Batter Up!

by Chris Lengquist on October 15, 2007

Chris LengquistYou just never know when your number will get called.  You have to be ready at all times!

I’ve written here before that I am pretty loyal to the three lenders that I work with.  But two weeks ago I got a call from one of my favorites to ask me what I thought about him moving from Company A to Company B.  Now, normally I wouldn’t care what company he worked with.  After all, my relationship is with him not his company.

Batter Up!But Company B is an affiliate of a huge, national real estate company that buys independents and then tries to crush all competition within those independents’ cities.  They use their own mortgage company, their own title company, they pay more if you sell listings “in house” and they have even been known to take my company’s listings off their websites.  (Think Omaha billionaire when you read all this.)

So to hear that one of my favorite lenders was moving to a company that sends it’s profits to the real estate firm with a lead guy in Kansas City whose mission it seems is to discredit the company I work for, I take exception. 

Let me pause here to say that I really like this mortgage officer and told him so.  I also told him that if he made the move I could not longer send my business his way.  But I made it very clear that I thought I would be in the minority and that he should do what is best for him and his family. 

I really do care about the guy.  And the bank he was with was going through some major changes.  If I was him, I’d be looking to move, too.

Anyway, he’s now made the move which means that I’m moving a new mortgage officer onto my “referrals” list.  She’s been talking to me for a month or so.  Seems very sharp.  And has a genuine interest in real estate investing. 

Timing, for her, was perfect.

She’s already booked an appointment with a name I sent her.  So we’ll see how she does.

Don’t get frustrated when pursuing real estate agents and their business.  You never know when your number will get called.

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Earning My Business In Kansas City

by Chris Lengquist on September 28, 2007

earning-my-business-in-kansas-city

Lately I’ve been impressed with a young mortgage broker. What has impressed me is her care for her clients and desire to do the right thing. Let me give you the back story.

I conduct workshops here in the Kansas City area about every six weeks for would be real estate investors. I do these workshops because I’m sick and tired of receiving phone calls from the public that want me to sell their houses that they never should have purchased. They were helped by unknowing or dishonest real estate agents and/or mortgage brokers. And I want people to know BEFORE purchasing a Kansas City real estate investment property whether or not it is going to be a profitable situation.

Anyway, this young mortgage broker came to one of these workshops. She paid attention, asked great questions and had a genuine interest in learning. A few days later she set up an appointment with me to discuss her situation and goals with me a bit further. It was only at that meeting that I learned she was a mortgage broker with a couple years experience.

And she didn’t solicit my business. Instead she was wanting to send her clients to me so that they could get proper real estate investing advice before closing on a loan. She has referred other loan officers to me for their clients. Now, my massive ego aside, doesn’t that just seem like good business.

Regular readers here will know that I have a couple guys I work with and that I’m loyal to. But don’t you think this young lady deserves a chance? At this point, I’ve been nothing but impressed with her integrity and “style”. I’m probably going to throw her a couple of bones, er referrals, and see how they get handled.

There is a lesson in here somewhere, don’t you think?

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Below this post Todd put on a very funny YouTube video. He also tells you more than you may want to hear about the situation. I want to urge you to give. Even if it’s only $5 or $50 or $500. We’ve all been down and needed someone’s help at one time or another. Now it’s your turn to give back.

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Kansas City’s Subprime Lender May Be Toast

by Chris Lengquist on September 18, 2007

Although they fought the good fight longer than many of their brethren it looks like NovaStar Mortgage, Inc may be in a nose dive they are not going to be able to pull out of. I drive by their place 3-4 times per week and there are still cars out front. But for how long?

By slashing about 66% of their jobs and ceasing all new mortgage activity NovaStar was hoping to be able to hang on by servicing their current portfolio. But alas, they have announced that they are no longer going to pay dividends to their shareholders. That has a dire affect upon their REIT status and may just get them de-listed on the NYSE.

Kansas City is not big enough that it can just shirk-off any company going under. So as a Kansas Citian I’m pulling for NovaStar. As a realist I realize this is probably the end.

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